Privacy Policy

1. Introduction

abc71 ("we", "us", "our") is committed to protecting the privacy and personal data of every user who accesses or registers on the abc71.pro platform. This Privacy Policy explains in plain language what information we collect, why we collect it, how we use and store it, and the rights you hold as a user based in Bangladesh or accessing our services from Bangladesh.

By creating an account, making a deposit, or continuing to use abc71, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue use of our platform immediately. This policy applies to all users, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. We take data protection seriously and implement industry-standard technical and organisational measures to keep your information secure at all times.

2. Information We Collect

2.1 Personal Information You Provide

When you register for an account or interact with our platform, you voluntarily provide personal information that we collect and process. This information typically includes:

• Full name and date of birth for account verification and age confirmation (21+ only)
• Email address for account communication, transaction receipts, and security alerts
• Mobile phone number for two-factor authentication and account recovery
• National ID or passport details when required for identity verification (KYC)
• Payment information such as bKash wallet numbers, Nagad account numbers, or Rocket account details used for deposits and withdrawals

2.2 Information Collected Automatically

When you visit abc71.pro, our systems automatically collect certain technical data to ensure platform performance and detect suspicious activity. This includes:

• IP address and approximate geographic location (country and city-level)
• Device type, operating system, browser version, and screen resolution
• Pages visited, time spent on each page, and navigation paths within the platform
• Session timestamps and login history for security monitoring purposes

3. How We Use Your Information

abc71 uses the personal information we collect solely for legitimate purposes connected to operating a safe, fair, and reliable online gaming platform for Bangladeshi players. Specifically, we use your information to:

• Create, manage, and authenticate your abc71 account, and verify your identity in compliance with responsible gaming standards
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods accurately and securely
• Provide customer support, resolve disputes, and respond to inquiries submitted to our support team
• Send transactional communications including deposit confirmations, withdrawal receipts, bonus alerts, and security notifications
• Detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on our platform
• Improve platform features, game offerings, and overall user experience based on aggregated, anonymised usage data

4. Cookies and Tracking Technologies

abc71 uses cookies — small text files stored on your device — to maintain your session, remember your preferences, and analyse platform usage patterns. Cookies do not contain your payment credentials or passwords. We use strictly necessary cookies (required for the site to function), analytical cookies (to understand user behaviour in aggregate), and functional cookies (to remember your language and display preferences).

You may adjust your browser settings to refuse or delete cookies at any time. Please note that disabling certain cookies may affect platform functionality, including maintaining your logged-in session. We do not use cookies to track your browsing activity outside of abc71.pro, and we do not sell any cookie-derived data to third parties.

5. Data Sharing and Disclosure

abc71 does not sell, rent, or trade your personal information to any third party for marketing purposes. We share your data only in the following limited, necessary circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay) solely to complete the specific financial transaction you have initiated
• Identity verification and KYC service providers who are contractually bound to handle your data securely and confidentially
• Fraud prevention and security partners who help us protect the platform against illegal activity and account compromise
• Law enforcement or regulatory authorities when we are legally obligated to disclose information by valid court order or applicable law

Any service providers we engage receive only the minimum data necessary for their specific task and are required to maintain strict confidentiality obligations in line with this policy.

6. Payment Data Security

All financial transactions on abc71 — including deposits via bKash, Nagad, and Rocket, as well as withdrawals back to your mobile wallet — are transmitted through SSL-encrypted connections. We do not store your complete mobile banking PIN or full transaction credentials on our servers. Payment data is handled exclusively through our verified payment gateway partners who operate under their own strict security protocols.

If you believe your payment details or account credentials have been compromised, contact our support team immediately at [email protected]. We will investigate and, where necessary, freeze account activity to protect your funds.

7. Data Retention

We retain your personal information for as long as your abc71 account remains active and for a reasonable period thereafter as required to fulfil legal, compliance, or dispute resolution obligations. Transaction records and identity verification documents may be retained for a longer period where required by applicable financial regulation.

When data is no longer required, we delete or anonymise it securely. You may request deletion of your personal data at any time (subject to our legal retention obligations) by contacting our support team. Requests will be processed within 30 days.

8. Your Rights

As a user of abc71, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of any inaccurate or incomplete personal data
• Right to Erasure — request deletion of your personal data subject to our legal obligations
• Right to Restriction — request that we limit processing of your data in certain circumstances
• Right to Object — object to processing of your personal data for direct marketing or profiling purposes

We will acknowledge all rights requests within 5 business days and aim to resolve them fully within 30 calendar days. In cases where a request is complex or we receive a high volume of requests, we may extend this period and will notify you accordingly.

9. Data Security Measures

abc71 implements robust technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our platform uses SSL/TLS encryption for all data transmitted between your device and our servers. Access to personal data within our organisation is strictly limited to authorised personnel who require it for their specific job functions.

While we take every reasonable precaution to protect your data, no online system is entirely risk-free. We strongly encourage you to use a strong and unique password for your abc71 account, enable any available two-factor authentication, and never share your login credentials with another person. If you suspect any unauthorised access to your account, contact us immediately.

10. Children's Privacy and Age Restriction

abc71 is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal information from individuals under the age of 21. If you are under 21, you must not use our platform or submit any personal information. If we become aware that we have inadvertently collected information from a person under 21, we will delete that information promptly. If you believe a minor has registered on our platform, please contact us immediately at [email protected] so we can take appropriate action.

11. Changes to This Privacy Policy

abc71 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or a prominent notice on the platform.

Your continued use of abc71 after any such changes constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how we protect your information. Significant changes will always be communicated clearly and in advance where possible.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way abc71 handles your personal data, our support team is available to assist you. We are committed to responding to all privacy-related inquiries promptly and transparently.

Email: [email protected]